How to modify my subscription?
Discover in this video how subscription works and how to modify it. 😎
Dropcontact works as a monthly or annual subscription.
You have a search credits quota, renewed at each expiration date. The subscription is flexible and adjustable according to your needs.
⚠️ Dropcontact does not work as a credit pack purchase but as a monthly or annual quota.
How can I upgrade my credit quota?
💡An upgrade is effective immediately so you can enjoy your credits. The renewal date of your subscription is changed to today's date.
👉 Go to the "Billing" section > click on your current plan
👉 Choose the higher plan of your choice from the scrolling menu.
How do I downgrade my subscription?
💡 A downgrade is effective on your next monthly due date, you will only be billed on that date.
👉 Go to the "Billing" section > click on your current plan.
👉 Click on the scrolling menu and choose the plan of your choice.
How do I cancel my subscription?
💡The cancellation of a subscription is effective on your next renewal date, so you can enjoy your credits until that date.
👉 Cancel your subscription directly in the "Billing" section, by clicking on your current plan.
👉 Click on the scrolling menu and choose > "Stop my subscription."
💡 A pop-up will open to offer you to switch to the lower plan and keep your credits or confirm your wish to cancel.